1. Afzal Suiting’s does not offer any ‘Exchange’ or ‘Return’ for any of its products.
2. All products purchased from our site can be exchanged within 7 days only if:
   • The exchange request is made within the stated time frame/limit.
   • The item(s) is faulty, damaged, or defective at the time of delivery.
   • The received product(s) differed from the original order.
   • Anything is missing from the package including price tags, labels, original packing, etc.

In such cases, claims can only be entertained if they are made within 7 days of the original order date.

Please email pictures of the defective item to shop@afzalsuiting.com or call at 0312-8689797 within 7 days after order delivery to raise a dispute. Afzal Suiting’s will look at each dispute on an individual basis and will make every effort to be fair to both parties.

Once we receive the item, our team will review the damage. Once the dispute is settled fairly, we will issue a replacement of the same value against the product mentioned in the invoice and send it to the buyer’s address.

1. In case of exchange, the customer will be responsible for all shipping and handling costs.
2. Discounted items cannot be returned or exchanged.
3. Unstitched articles once stitched will not be entertained.
4. Wedding Wear and Couture dresses cannot be exchanged or returned under any circumstances.
5. M. Luxe Fabric once purchased cannot be returned or exchanged.